Jun 10
It has happened twice in last 2 days that connex has had to either delay (8th June, Lilydale bound 11:38PM train delayed by 12 minutes) or cancel (9th June, Hurstbridge bound 11:48PM train) services running from Flinders St railway station because of the sudden discovery of mess created by vandals on the trains.
One can not help but wonder if it is actually the vandals or Connex trying to feed the passengers a bowl of hot soup full of silly excuses on chilly nights (7°C).
A perfect example of going THAT extra mile for customer service.
July 5th, 2007 at 3:50 am
goodman…….. that extra mile does work… keep it up